Privacy Policy

Boxwell Homes LLC (“Boxwell Homes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, project details, and any other information you choose to share when you fill out a contact form, request a consultation, subscribe to our newsletter, or communicate with us.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our site and improve the user experience.

How We Use Your Information

We use the information we collect to respond to your inquiries, schedule consultations, provide design and construction services, send marketing communications, improve our website and services, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

Cookies and Tracking Technologies

Our website uses a small number of technologies that fall into two categories: strictly necessary technologies, which the site needs in order to function, and optional analytics technologies, which run only with your permission.

Strictly necessary. We store your privacy choice in a first-party cookie named boxwell_consent (retained for about six months) so the site can remember whether you have accepted or rejected analytics. This cookie contains no personal information and no visitor identifier. Necessary functionality also includes routing, interface behavior, and the server-side security, validation, anti-spam, and email-delivery processing described below. These technologies do not track you and cannot be disabled.

Analytics (optional, off by default). If you choose “Accept Analytics,” we use Google Analytics 4 to understand how visitors use our site and Microsoft Clarity to see how visitors interact with our pages (for example, pages viewed, scroll and engagement patterns, and interactions such as button clicks). These services may set their own cookies and collect usage data such as pages visited, device and browser information, and general location derived from IP addresses. We do not send your name, email address, phone number, or the content of your form submissions to these analytics services. If you reject analytics — or simply close the consent notice without choosing — Google Analytics and Microsoft Clarity are not loaded at all.

You can change your choice at any time using the “Cookie Preferences” link in the footer of every page. Turning analytics off stops future analytics collection on this website and removes analytics cookies that can be identified; it does not affect data that may already have been processed by these providers while analytics was enabled. Rejecting analytics does not limit your use of the website, including the contact form. You can also instruct your browser to refuse cookies or to indicate when a cookie is being sent.

Form Submissions, Spam Protection, and Email Delivery

When you submit a form on our website, the information you provide is processed on our servers to protect against spam and abuse (using CleanTalk) and is then delivered to our team by email (using Resend). These service providers process your submission solely to provide their services to us.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email. You may also contact us to update or delete your personal information, subject to legal and contractual obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@boxwellhomes.com or call us at (602) 834-8637.